The personal information we collect about you includes, but is not limited to, your name, address, date of birth, income details, languages spoken, email address and telephone number. We use this information to assess eligibility and provide services to you. If this information is not provided, we may not be able to supply you with the services you need or request.
When applying for housing, you are also asked to provide other relevant information, for example, information regarding medical conditions which impact the type of housing you require. Whilst providing this information is not mandatory, it will assist us in understanding your housing needs.
In order to provide you with a service we may need to disclose your contact information to our contractors from time to time. We will only disclose the information that is necessary for a service to be provided to you.
We take reasonable steps to ensure the personal information we collect about you is complete, up-to-date, stored in a secure environment and is not available to anyone without authority. You may request access to the personal information we hold about you. There may be reasons under the Privacy Law why access is denied, in which case we will let you know the reason why.
Phone (02) 8896 6171